Política de reembolso
For our Sloth loving Customers around the world.
Sloth Toes is a Costa Rican brand based in Guanacaste, Costa Rica.
Over the years we have had countless customers who visited Costa Rica asking us if we ship internationally. As much as we would love to, the mail service is very slow and unreliable. So for this reason we set up a Print on Demand website for our Sloth loving friends around the world!
Since this division of Sloth Toes is a print on demand company, all products are unique and produced per order. Returns or exchanges are not supported if the customer ordered a wrong size, color, or simply doesn’t like the product. Our Print Providers don’t have inventory space to keep the unwanted items.
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.
In case a replacement order is arranged, there is no need to send the original order back to us.
Please feel free to contact us @firstname.lastname@example.org with all the necessary information and photographic evidence for investigation , and we will do everything possible to correct the situation and provide the most suitable solution to you, depending if the replacement or a refund is eligible or not.